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Admin Portal

Fee Settings

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Customers see delivery fee, package fee, and picking fee combined as one "Delivery Fee" total. Pickers see all three broken out separately, since the picking and package fees are their compensation for gathering and packaging the order on top of the delivery fee for transport.

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Fallback rate used when a picker's vehicle type isn't one of the three below.

B2C delivery rate by vehicle type (TSh per km)

Whichever vehicle the assigned picker actually drives sets the rate — shown to the customer at checkout.

Added on top of the chosen truck type's base rate (see Truck Types).

Optional extra charge tied directly to the order's total weight, on top of the truck's base rate and per-km leg. Defaults to 0 (off).

Picking fee (by total order weight — applies to both B2C and B2B)

50kg of one item is one stop for the picker; 50kg spread across several different items in the same category can mean visiting several stalls — this charges that per extra distinct item within a category (the 1st item in any category is always free of this charge), scaled by that category's "how scattered" factor set on the category itself (Add/Edit Product → Registered categories). Set to 0 (default) to turn this off entirely.

Package Fee (by weight or quantity — whichever is bigger, applies to both B2C and B2B)

Covers boxes/sacks/wrapping. An order lands in the largest tier that either its weight or its item quantity qualifies for. Shown folded into the customer's combined delivery fee, and as its own separate line for the picker.

Quick Delivery

A customer can skip the Mon/Wed/Sat schedule and get same-day delivery instead — the delivery fee (not the picking fee) is increased by this percentage to cover the rush.

Platform Commission

Share of each delivery's combined delivery + picking fee that PickkerMarket keeps as commission — the rest goes to the picker's earnings. Set to 0 and the picker keeps 100% of every delivery. Only applies going forward; past earnings aren't recalculated.

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